security in mind and should not be thought of a bad because

Anonymous Browsing And The Difficulties Of HTTP Computers Articles | March 18 Cheap Christian Pulisic Jersey , 2009
This article will briefly outline the main reason why browsing anonymously is not able to supported through the HTTP protocol.


HTTP is a basically the methods through which your browser communicates with any website and exchange information but there are many problems within the protocol that restricts anonymity like the fact that it exists on the TCP port 80.


Port 80 has become a standard TCP port to use and almost every web server will list that port with the exception of security such as SSL but as a general rule most connection are through the TCP port 80. Firewalls will usually allow all TCP80 communications as a first rule. The protocol itself is text based ASCII to be precise which means that all communication must be readable this means no translation, decryption or decoding. It is quite bad easy to follow a HTTP trace and if you ignore all the GET requestsresponses you can pretty much read the rest which is bad when we are told to protect and be secure with our personal information.


HTTP treats every request and response as individual questions and answers this means it cannot follow long or draw out complicated conversations. Even when the communication comes from the same place HTTP will treat the information as a totally separate thing. HTTP also suffers a severe lack of security and does not authenticate users. Through the use of cookies HTTP can get round some of the authentication issues by maintaining a connected state between the sever and the client there can also be protocols such as NTLM and certain forms and services like Microsoft Passport.


The HTTP protocol was never written with security in mind and should not be thought of a bad because it doesna??t have security features, it was designed for the quick exchange of information in a simple manner it does this jobs really well otherwise it would not have survived the rate in which the internet is expanding and developing.


Clearly HTTP cannot be anonymous as it is designed to exchange passwords Cheap Andriy Yarmolenko Jersey , usernames and identities the same way as all of the information it transfers and it cannot protect your information or identity even when HTTP just blocks your IP address this is not really achieving any anonymity.


There is a battle in Call Centers. The teams are Quality vs. Quantity; two performance factors that don't seem to get along.


? Representative Super Speedy says, ?I've taken more calls than anyone on the team today. My average handle time is the lowest on the floor.?


Coach Level Head breaks it down for him, ?But your quality scores are below everyone else on your team.?


? Representative Detailed Dan says Cheap Andre Schurrle Jersey , ?My quality scores are top notch. I give every one of my customers the detailed attention they deserve.?


Coach Level Head breaks it down again, ?Your Average Handle time is through the roof, and there are customers waiting in queue for attention to their needs.


Where is the happy medium? True quality means being effective and efficient; meeting the customer's needs fully in a reasonable amount of time.


As a call center supervisor in a Customer Service department I managed a team of 20 representatives. Like many teams there were 'top performers? or super stars Cheap Alexander Isak Jersey , 'middle of the road performers? or most of the team and 'low performers? or the folks that needed help to the middle of the road. My goal was to work with everyone to bring them up to the next level and ensure quality and efficiency as a group.


I remember one team member who fell into the low performer category. She was very detailed, very good with customers and her quality scores were outstanding. So, what put her in the low performer category? The amount of time she spent on each call. In one work day she would complete only half the number of calls completed by her team members. Her average handle time was off the charts. We had to work on this as soon as possible.


I coached her on several occasions and we found ways for her to cut time off of her calls. She did more typing while she talked to the customer; she learned the system more thoroughly so she could offer the answers to the customer's billing questions. Still her efficiency was not there. So Replica AC Milan Jerseys , we continued the coaching.


Her argument was that her quality scores were so high that the quantity should not matter. She would receive 95% to 100% on each monitoring score. She was providing the customer with a quality interaction. They would go away feeling good about the company and the services they purchased. So, why did it matter if she took a long time talking with each customer? This discussion changed my explanation of quality and quantity forever. I explained to her (and everyone else, on every team I ever coached going forward) that Quantity is not a separate goal from Quality.


Quantity is actually efficiency Custom AC Milan Jerseys , and efficiency is part of Quality. Instead of focusing on the number of calls we took in a day, we must talk about this performance goal in terms of how efficiently we took those calls. Did we use the time we had with them appropriately? We can not say that we offered the customer a Quality Interaction if we kept them on the phone for 25 minutes trying to solve their issue. On each call we owe the customer courtesy, information Authentic AC Milan Jerseys , honesty, answers and EFFICIENCY. A customer who received the answer they called looking for in 3 to 4 minutes will be happier than one who reaches their answer after 10 minutes.


In addition to the individual call, the time one representative spends on a call with one customer can also affect the perspective of the customer who is waiting in queue. I'm not suggesting that team members rush through calls to answer the next AC Milan Jerseys For Sale , but it is important to be aware. Cheap NCAA Jerseys Cheap NBA Jerseys Wholesale Cheap Soccer Jerseys Wholesale Cheap NCAA Jerseys China Wholesale Jerseys Cheap NHL Hockey Jerseys Wholesale Jerseys Wholesale Jerseys Free Shipping Wholesale NFL Jerseys Wholesale NFL Jerseys